Returns & Cancellations

If for any reason you are not completely satisfied with your purchase, please email us at cellardoor@soulgrowers.com or telephone +61 8 85632 691 so that we can resolve any problems.

This policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered post and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore, advise you take out shipment registration of insurance with your postal carrier. Soul Growers will not be responsible for parcels lost or damaged in transit if you choose not to insure.